Privacy and Cookies
If you make an enquiry about any or our services we ask you to email or complete an online form. We therefore collect your email address and perhaps telephone number or other contact details so we can provide you with the information you request. We may use that information in the future, in a limited way, to inform you about our services. We will stop if you ask us to. We may keep your information for a reasonable amount of time unless you don't want that to happen.
We will not pass your contact information to any other party without your explicit permission unless this is required for us to fulfil any of our service that you take up.
If you need to contact us about this policy please use any of the methods on our contact page.
The websites uses a session cookie to "maintain state" which provides you with a better experience as you browse between the pages of the website. The information stored in the session cookie does not identify you personally and the cookie is destroyed when you close your browser.
We use Google Analytics to collect basic information about your Internet browser, and to recognise and count visitors as they browse the site. This helps us form and improve the way our website works to suit our regular visitors. Google Analytics uses a number of first party session and persistent cookies to carry out this task. "First party" means that this cookie is only accessible by this website when you visit it on this particular device. "Persistent" means that this cookie stays on your computer/device for an indefinite amount of time. These cookies can only be retrieved when you visit our website and not any other website.
For a comprehensive guide about cookies, including how to control and delete them, see aboutcookies.org.
Web Statistics and Analytics
We use two third party agents, Google Analytics and StatCounter, to collect basic information about your Internet browser, and to recognise and count visitors as they browse the site. This helps us form and improve the way our website works to suit our regular visitors. Included in this information is the IP address of your Internet connection and this might be used to identify your country and other location details. This location information, although not always accurate, helps us to further understand the needs of our website visitors.
We don't see the IP address that Google Analytics collects, just the associated location information. Our Google Analytics account has data sharing settings that don't allow Google to share the data with anyone else. You can read more about Google Analytics, including a tool to let you opt out of all Google Analytics data collection, on their Policies and Principles web page. We have configured StatCounter not to use any cookies. While this restricts the analytical information available to us, StatCounter still collects information, including the IP address, which we find very useful.